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Join Certinia for an exclusive breakfast briefing in the elegant Garden Room of The Ivy Restaurant, London. This engaging event offers a unique opportunity to connect with like-minded professionals while enjoying a delicious breakfast.
The Post-AI Blueprint: Architecting the Next Era of Digital Service
Overview:
“The Post-AI Blueprint: Architecting the Next Era of Digital Service”, is an exclusive session with Mike Potter, former UK Government Chief Digital Officer and Global CDO100 leader. Mike will share practical insights on how organisations can leverage AI and digital technologies to transform service delivery, streamline operations, and drive measurable impact.
This intimate session is a unique opportunity to learn from a proven leader in large-scale digital transformation and explore strategies for building future-ready, customer-focused digital services.
Seats are limited, so RSVP by registering your place now.
Seats are limited, so RSVP by registering your place now.





Agenda
| Time | Agenda Item | Other (Delete column if not needed) |
|---|---|---|
| 11:45am- 1:00pm |
Registration & Networking Lunch |
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| 1:15pm - 1:30pm |
Welcome and Introductions |
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| 1:30pm - 2:00pm |
Keynote: Transforming Success in the AI Era |
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| 2:00pm - 2:30pm |
Customer Story |
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| 2:30pm - 2:45pm |
Panel Discussion |
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| 2:45pm - 3:15pm |
AI in Services: Enhancing Customer Experiences |
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| 3:15pm - 4:00pm |
Networking Reception |
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| 3:15pm - 4:00pm |
Closing Remarks |
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24
Currencies
across 40+
countries in a single view
10x
Increase in
projects
managed simultaneously
1 Click
Reporting
in seconds,
not hours
96%
Automated,
controlled
cash flow process


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Mike Potter
Former UK Government Chief Digital Officer and Global CDO100 Leader



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