1 COL BANNER
A conversation with Salesforce, Spaulding Ridge, and Certinia.
Panel & Reception with:
1 COL BANNER
A conversation with Salesforce, Spaulding Ridge, and Certinia.
Panel & Reception with:
Live Webinar
Stop paying the manual tax. Win more deals, faster, reclaim your delivery velocity, and unlock trapped margin.
August 11, 2026 | 11:00 AM ET
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Join industry leaders from Salesforce, Spaulding Ridge, and Certinia for a deep-dive conversation into the strategies reshaping service delivery and customer success.
Panel & Reception with:
| Time | Agenda Item | Other (Delete column if not needed) |
|---|---|---|
| 11:45am- 1:00pm |
Registration & Networking Lunch |
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| 1:15pm - 1:30pm |
Welcome and Introductions |
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| 1:30pm - 2:00pm |
Keynote: Transforming Success in the AI Era |
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| 2:00pm - 2:30pm |
Customer Story |
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| 2:30pm - 2:45pm |
Panel Discussion |
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| 2:45pm - 3:15pm |
AI in Services: Enhancing Customer Experiences |
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| 3:15pm - 4:00pm |
Networking Reception |
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| 3:15pm - 4:00pm |
Closing Remarks |
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Convert sales to delivery fast
Work from one shared record
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24
Currencies
across 40+
countries in a single view
10x
Increase in
projects
managed simultaneously
1 Click
Reporting
in seconds,
not hours
1 Click
Reporting
in seconds,
not hours
You don’t want to miss this
Leading a services firm right now means fighting a dual war against collapsing billable utilization rates and tedious manual delivery tasks. We’re cutting through generic AI hype to show you how to automate your entire delivery lifecycle. With the acquisition of Moonnox, Certinia’s Veda AI suite expands to provide context-aware, out-of-the-box AI agents that span the full arc from proposal to delivery to renewal.
See the platform in action and discover how you can drive measurable efficiency and revenue growth right now.
Crack the 66% Utilization Floor
With billable utilization hitting a historic low of 66.4%, firms are leaking margin daily. Learn why point solutions fail and how to solve the utilization crisis at its root.
Eliminate the "Manual Tax"
Delivery teams spend up to 70% of their day chasing notes, manual scoping, and drafting SOWs. Discover how context-aware AI completely automates this administrative friction.
Deploy True Systems of Action
Generic AI lacks business context, forcing teams to spend hours fixing errors. Learn how anchoring agentic workflows in a unified system of record unlocks AI-native services from sell to expand.
Turn financial data into actionable customer insights.
Job title, Company name
Job title, Company name
Job title, Company name
Job title, Company name
David Cotten
VP of Product Engineering, Certinia (former Co-founder and CTO of Moonnox)
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Firstname Surname
Job title, Company name
What you’ll learn
Join us as we showcase how Certinia’s acquisition of Moonnox unites 17+ years of services domain expertise with real-time conversational context to create the industry’s first true System of Action.
1 COL BANNER
A conversation with Salesforce, Spaulding Ridge, and Certinia.
Join us as we showcase how Certinia’s acquisition of Moonnox unites 17+ years of services domain expertise with real-time conversational context to create the industry’s first true System of Action.
Watch a live demonstration of Veda agents securely automating proposal handoffs, precision scoping, task management, and knowledge transfers.
See how to proactively prevent revenue leakage using automated scope scans, real-world sentiment analysis, and cutting solution design time by 4x.
We’ll be discussing lorem ipsum dolor sit amet, consectetur adipiscing elit.
We’ll be discussing lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean nec urna at augue congue interdum. Fusce eu hendrerit nunc, a scelerisque tortor.
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Sarah Jenkins, Company
Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.
Technical Solutions Manager
Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.
Technical Solutions Manager
“Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.”
Technical Solutions Manager
“Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.”
Technical Solutions Manager
“Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.”
Technical Solutions Manager
Next stop: AppExchange to explore Certinia PS Cloud’s capabilities and setup.
Next stop: AppExchange to explore Certinia PS Cloud’s capabilities and setup.
Next stop: AppExchange to explore Certinia PS Cloud’s capabilities and setup.
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