Automate Opportunity to Execution
Understand how to automatically translate sales context from open pipeline opportunities into tailored proposal responses and polished SOWs with zero information loss.










Join industry leaders from Salesforce, Spaulding Ridge, and Certinia for a deep-dive conversation into the strategies reshaping service delivery and customer success.
Panel & Reception with:





| Time | Agenda Item | Other (Delete column if not needed) |
|---|---|---|
| 11:45am- 1:00pm |
Registration & Networking Lunch |
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| 1:15pm - 1:30pm |
Welcome and Introductions |
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| 1:30pm - 2:00pm |
Keynote: Transforming Success in the AI Era |
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| 2:00pm - 2:30pm |
Customer Story |
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| 2:30pm - 2:45pm |
Panel Discussion |
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| 2:45pm - 3:15pm |
AI in Services: Enhancing Customer Experiences |
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| 3:15pm - 4:00pm |
Networking Reception |
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| 3:15pm - 4:00pm |
Closing Remarks |
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24
Currencies
across 40+
countries in a single view
10x
Increase in
projects
managed simultaneously
1 Click
Reporting
in seconds,
not hours
1 Click
Reporting
in seconds,
not hours
You don’t want to miss this
Leading Professional Services right now means fighting an uphill battle against administrative drag, shrinking margins, and delayed time-to-value. We’re cutting through the noise to show you how to protect your delivery velocity.
Bridge the Pipeline Gap
Stop losing profitability between winning a services deal and starting execution. Learn to connect pipeline visibility directly to delivery precision to capture unclaimed value.
Crush Administrative Drag
Employee billable utilization has hit a historic low of 66.4%. Eliminate the manual orchestration tax so your delivery teams can refocus on high-value client outcomes.
Secure Your Margins
Transform scattered, unstructured daily client interactions into predictable, high-margin delivery velocity while confidently transitioning to outcome-based pricing models.
Turn financial data into actionable customer insights.

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David Cotten
VP of Product Engineering, Certinia (former Co-founder and CTO of Moonnox)

Job title, Company name
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Firstname Surname
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What you’ll learn
Discover how a natively grounded AI agent framework completely redefines the unit economics of profitable service management. Learn how embedding advanced conversational intelligence directly into your system of record transforms daily execution from project kickoff to renewal.

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Sarah Jenkins, Company












Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.
Technical Solutions Manager


Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.
Technical Solutions Manager


“Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.”
Technical Solutions Manager

“Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.”
Technical Solutions Manager

“Certinia PS Cloud acts as a bridge that fills the gap between Sales and Services. For example, opportunity data now directly drives resourcing plans, forecasted revenue, and project creation—no more manual handovers or duplicate entries.”
Technical Solutions Manager
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